Overview : American Express is the largest private credit card and investment firm in the US with offices around the world. American Express has many different brands within its card and travel divisions as well as investment advisory services.

Business Challenge : American Express needed to tie many of its brands into a consolidated web site front end and make it easy and secure for customers to gain access to their respective portfolios or card accounts. Further, they needed to tie these to their extensive database system for all of their products to increase efficiencies across their worldwide locations.

Business Solution : DDGlobal worked closely with American Express to design an award winning web site design, workflow processes and an architecture that linked various systems that provided consistency and a similar look and feel to all business units. DDGlobal leveraged its expertise in strategy, web design and large-scale systems integration, to deliver solutions that were flexible, scalable, and extensible to meet current and future business needs. DDGlobal implemented a new site design, distinct multimedia applications and all based on common architecture schemes, which tied the core applications within the heart of Amex's card services group.

Outcome of Engagement: DDGlobal delivered the web site, revised and scalable architecture and applications to help provide more consistent look and feel while maintaining a level of security that is unmatched in the credit card industry.

 

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