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Over the past 5 years, DDGLOBAL has established a formidable track record as a leader in communication and IT consultancy. As our founders were once clients themselves, we have first hand experience of the issues clients face, and we are now known as experts in the integration of People, Process and Technology.
Listening and understanding are our founding principles. Using these as a starting point for all projects, we've built up a reputation for being truly customer focused, for understanding client objectives and being able to deliver solutions tailored to our client needs. We are confident enough to stand by our recommendations and for being held accountable. Because we are not tied to any commercial alliances, our advice is unprejudiced and unbiased.
We work with our clients to thoroughly understand their business processes. We want to know their plans, short and long term business objectives, areas of growth and potential change. Once we have done this, we tailor technology to suit the way they want to work and in our recommendations we ensure that there is room to grow, expand and accommodate change. We make sure the system is as flexible as they require it to be and that their teams have the right tools at their disposal to use to their best advantage.
The communication and e-business market has undergone tremendous change. It continues to face aggressive competition and consolidation. Nevertheless, a number of key business drivers remain consistent. DDGLOBAL services have been designed to address the following key areas:
- Managing organisational change
- New entrant start-up
- Launching new products and services
- Reduced costs and enhanced revenues
- Convergence of systems and technology
- Migration of systems
Over the years DDGLOBAL has developed and provided products and services that cover end-to-end activities to deliver business solutions encompassing customer-facing issues. Our solution structure can be broken down and delivered as individual components, in substantial part or in their entirety. Some of our Consulting solution components include:
- merger & acquisition planning
- business & IT strategy
- business process design
- change and programme management
- architecture design
- product & requirements definition
- vendor selection and gap analysis
- vendor and SLA management
- outsourcing
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- integration services
- build and release planning
- implementation and acceptance
- infrastructure management
- facilities management
- application and production support
- security management
- m-commerce & e-commerce solutions
- web design and development
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The consultants that work with our clients are selected for the inspiration they bring to the job. They are chosen for the drive, conviction and vision they can contribute to projects. When a DDGLOBAL team comes into your company to steer you through complicated and daunting changes, we share absolutely everything with you. This mutual partnership consolidates both our expertise and your understanding of the problem to produce the best results. Working side by side with you, our teams are able to tailor sophisticated packages to fit your enterprise. And they anticipate market forces and customer trends to ensure these packages really do suit your needs.
What is more, we have the technical expertise to match new technology and have developed a profound understanding of the factors that influence global communications. An ongoing process of rigorous investigation ensures our teams are equipped to deal with the demands of the market.
Real Benefits for Clients
Clients can derive direct benefits from using DDGLOBAL's methodology and consultants. Some of these include:
- alignment between processes, people and systems for smoother transition
- managed transition to protect investment and provide uninterrupted service
- integration of systems, efficient information processing and presentation
- weaknesses identified, improved efficiency and better customer service
- complete launch programme and projects managed to meet market-driven deadlines
- secure product development strategies and shorter lead time to market
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| CASE STUDIES |
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